Leadership in an Organization: Starting a Conversation, Goals, and Methods

Many leaders do not know and do not use in their practice the first stage of the conversation - its beginning, which often does not allow them to achieve the desired result.

The beginning of the discussion is useful in order to get the following results:

- establishing contact with the interlocutor;

- creating a normal atmosphere for work;

- drawing the interlocutor's attention to the problem under discussion;

- the interest of the interlocutor, active participation in the discussion;

- interception of the initiative.

In management theory, there are several typical methods when a leader fails at the beginning of a conversation, using the following expressions:

- ... I'm sorry if I'm bothering you...

- ... I would like to analyze my proposal again...

- ... If you have time, we could discuss it...

Failure also leads to the use of expressions that the interlocutor neglects about the importance of his work.:

- I think we will solve your question in 5 minutes.;

- I also accidentally remembered this incident.

In theory and in practice, there are many methods and procedures for starting a conversation, of which the following can be distinguished:

1) the method of reducing tension, tightening - in many cases, the main tool can be a joke, a compliment, a few general questions;

2) the method of "catching", preposition or smoothing - the manager briefly explains the created situation, and also looks for an excuse, smooths out to start a discussion - there may be some events, problems that require immediate resolution, etc.;

3) the method of stimulating imagination - the leader attracts the attention of subordinates to the problems that will be discussed, and requires the interlocutor to offer his alternative solution.;

4) The direct method is a short, concise leader who communicates the reasons for the discussion and proceeds to the resolution stage.

In order to attract the attention of the interlocutor and create a normal climate of discussion, the leader must take into account the following details, "small details" that allow him to achieve excellent results:

- introductory phrases are clear, concise, and rich in content;

- outside, the driver should predispose the subordinate to a frank conversation.;

- respect for the interlocutor, attention to suggestions, his suggestions;

- the use of compliments, moral incentives (Abraham Lincoln: "We are all sensitive to compliments");

- during the discussion, in order to be interested in the opinion of a subordinate, you would ask for advice - even if it is not used. Jeśli chcesz grać wygodnie, wybierz salon gier na automatach i zacznij już dziś.